Refund Policy
Last updated 16 Oct 2026. This page is a plain-language summary provided for transparency and is not legal advice.
Scope
Using VibeStack Rankings is free. This policy covers our own paid digital products and paid featured or sponsored listings purchased by tool makers. Prices and terms for each placement are agreed in writing before payment.
Before a placement goes live
If you cancel before your placement is published, you can request a full refund.
After a placement goes live
Once a placement is live, fees are generally non-refundable, because the slot was reserved for you. If we fail to run the placement as agreed (for example it is missing for part of the period because of our error), we will extend the placement or refund the affected portion.
Removed placements
If we remove a placement because it breaks our guidelines (for example misleading claims), any refund is at our discretion. If we remove it for our own reasons, we will refund the unused portion.
Digital products (UPI / PayPal)
Our own products (AI kits, toolkits, prompt libraries and their included guide books) are paid digital goods. After you pay by UPI or PayPal and submit your transaction ID, we verify the payment manually, usually within 24 hours, and email a download link valid for 72 hours. If the link expires or the file does not arrive within 48 hours of payment, email us with your order ID and we will resend it. Because digital files cannot be returned, purchases are generally non-refundable once the download link has been sent; we refund in full if we cannot deliver the product, if you were charged twice, or if the file is materially different from its description (request within 7 days). For live training and setup services, you can get a full refund if you cancel before the session or work starts. Approved refunds go back to the original UPI account or PayPal.
Affiliate purchases
Purchases you make on third-party sites through our links are handled by those companies. Refund requests for those products must go to the seller.
How to request
Email kamdevsuraj03@gmail.com with your placement details. We aim to reply within a few business days; approved refunds go back to the original payment method.